At Vital Health Enterprises LLC, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, products, and services.
1. Information We Collect
We collect several types of information to provide and improve our services, including:
- Personal Information: This may include your name, email address, phone number, billing address, shipping address, and payment details when you make a purchase or contact us.
- Health Information: If you use our wearable devices, we may collect certain health-related data, such as heart rate, oxygen levels, and body temperature, in order to provide real-time health monitoring services.
- Device Information: Information about the device you use, including hardware model, IP address, browser type, and operating system.
- Usage Information: Details of your interactions with our website and products, including pages visited, time spent on pages, and links clicked.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Our Services: To process your orders, deliver our products, and provide technical support.
- Health Monitoring: To collect, analyze, and deliver real-time health data for individuals using our wearable devices.
- Communication: To respond to your inquiries, send product updates, newsletters, or promotional materials (you may opt out at any time).
- Security: To safeguard your personal information and protect against unauthorized access or fraud.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With Service Providers: We may share information with third-party vendors who help us operate our website, process payments, deliver products, or provide customer support. These providers are bound by confidentiality agreements.
- For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests from authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your personal information may be transferred as part of the business transaction.
4. How We Protect Your Information
We take data security seriously and implement the following safeguards:
- Encryption: We use industry-standard encryption methods to protect sensitive information transmitted online.
- Access Controls: Access to personal information is restricted to authorized personnel only.
- Regular Audits: We regularly review our security practices to ensure the safety and confidentiality of your data.
5. Your Choices and Rights
You have the right to:
- Access and Update Information: You can access, correct, or update your personal information by contacting us at vitalhealthenterprises@gmail.com
- Opt Out of Communications: You may opt out of receiving promotional emails by following the unsubscribe link in our emails or by contacting us directly.
- Delete Your Data: You can request that we delete your personal information, subject to certain legal obligations, by contacting us at vitalhealthenterprises@gmail.com
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete it.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience on our website. You can manage your cookie preferences through your browser settings. By using our website, you consent to the use of cookies.
9. International Data Transfers
If you are accessing our services from outside the United States, please be aware that your information may be transferred, stored, and processed in the United States, where our servers and central database are located.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.